> For the complete documentation index, see [llms.txt](https://docs.finpay.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.finpay.id/security/2fa-authentication.md).

# 2FA Authentication

Protect your dashboard access with two-factor authentication.

Finpay supports Google Authenticator-based 2FA for merchant users. After you enable it, users must enter both their password and a time-based verification code when they sign in.

{% hint style="info" %}
Use 2FA for all users with dashboard access. This is especially important for administrator, finance, and approval roles.
{% endhint %}

### Enable 2FA

{% stepper %}
{% step %}

### Sign in

Sign in to the Finpay Dashboard with your user account.
{% endstep %}

{% step %}

### Open your profile settings

Go to **Settings → User Profile**.
{% endstep %}

{% step %}

### Start 2FA setup

Click **Activate Google Two-factor Authentication**.
{% endstep %}

{% step %}

### Pair your authenticator app

Open Google Authenticator on your mobile device.

Scan the QR code shown on the screen.
{% endstep %}

{% step %}

### Verify activation

Enter the verification code from Google Authenticator.

Click **Send OTP** to confirm activation.
{% endstep %}
{% endstepper %}

After setup is complete, 2FA is active for your account.

### What users need

Each user needs:

* An active Finpay dashboard account
* Access to their registered sign-in credentials
* Google Authenticator installed on a mobile device

### Recommended security practices

* Require 2FA for all internal dashboard users.
* Review 2FA use during onboarding and offboarding.
* Restrict administrator access to trusted personnel only.
* Combine 2FA with [IP Whitelist](/security/ip-whitelist.md) for stronger dashboard protection.

### Troubleshooting

If a user cannot complete setup:

* Confirm the mobile device can open Google Authenticator
* Rescan the QR code and use the latest generated code
* Make sure the verification code is entered before it expires

If the issue continues, ask your internal administrator to review the user account and retry the setup process.


---

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