> For the complete documentation index, see [llms.txt](https://docs.finpay.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.finpay.id/finpay-money/linkage/reset-pin.md).

# Reset PIN

Request a PIN reset. We send an SMS to the customer with a widget link to set a new PIN.

### E2E Flow <a href="#technical-specification" id="technical-specification"></a>

<figure><img src="https://1043525006-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0e6BKtpYpb5u7FWksQC3%2Fuploads%2Fgit-blob-5e4b79824c88b7abc16907a0ca04a4c75ecf346f%2FLinkage%20-%20Reset%20PIN.png?alt=media" alt=""><figcaption></figcaption></figure>

### Technical Specification <a href="#technical-specification" id="technical-specification"></a>

| Environment | Method | URL                                                                                                |
| ----------- | ------ | -------------------------------------------------------------------------------------------------- |
| Development | POST   | [https://snapstag.finnet.co.id/v1.0/pin/reset](https://snapstag.finnet.co.id/v1.0/balance-inquiry) |
| Production  | POST   | [https://snap.finnet.co.id/v1.0/pin/reset](https://snap.finnet.co.id/v1.0/balance-inquiry)         |

### Body Request <a href="#body-request" id="body-request"></a>

| No | Name               | Type   | Mandatory | Min Length | Max Length | Description                                       |
| -- | ------------------ | ------ | --------- | ---------- | ---------- | ------------------------------------------------- |
| 1  | partnerReferenceNo | String | M         | 1          | 64         | Transaction identifier on service consumer system |
| 2  | phoneNo            | String | M         | 1          | 16         | Customer phone number with 08xx format            |

#### Sample Request <a href="#sample-request" id="sample-request"></a>

```
{
  "partnerReferenceNo": "789123434523423470",
  "phoneNo": "08113929190"
}
```

### Body Response <a href="#body-response" id="body-response"></a>

| No | Name            | Type                                                | Mandatory | Min Length | Max Length | Description               |
| -- | --------------- | --------------------------------------------------- | --------- | ---------- | ---------- | ------------------------- |
| 1  | responseCode    | [Enum](/appendix/enumeration/response-code-list.md) | M         | 1          | 7          | BI SNAP Response Code.    |
| 2  | responseMessage | String                                              | M         | 1          | 150        | BI SNAP Response Message. |

#### Sample Response <a href="#sample-response" id="sample-response"></a>

```
{
  "responseCode": "2000600",
  "responseMessage": "Request has been processed successfully"
}
```

### Response Code & Message <a href="#response-code--message" id="response-code--message"></a>

The table below lists results from `?verificationId=A0123AAS&result=success`.

| No | HTTP Code | Code    | Message                         |
| -- | --------- | ------- | ------------------------------- |
| 1  | 200       | 2000000 | Successful                      |
| 2  | 400       | 4000000 | Bad request                     |
| 3  | 400       | 4000001 | Invalid field format {field}    |
| 4  | 400       | 4000002 | Invalid mandatory field {field} |
| 5  | 401       | 4010001 | Invalid token (B2B)             |
| 6  | 401       | 4010000 | Unauthorised. \[Reason]         |
| 7  | 401       | 4010002 | Invalid Customer Token          |
| 8  | 401       | 4010003 | Token Not Found (B2B)           |
| 9  | 401       | 4010004 | Customer Token Not Found        |
| 10 | 403       | 4030001 | Feature not allowed             |
| 11 | 403       | 4030004 | Activity count limit exceeded   |
| 12 | 403       | 4030014 | Insufficient Funds              |
| 13 | 404       | 4040008 | Invalid merchant                |
| 14 | 500       | 5000000 | General error                   |
| 15 | 500       | 5000001 | Internal Server Error           |
| 16 | 500       | 5000002 | External Server Error           |
| 17 | 504       | 5040000 | Timeout                         |


---

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