2FA Authentication

Protect your dashboard access with two-factor authentication.

Finpay supports Google Authenticator-based 2FA for merchant users. After you enable it, users must enter both their password and a time-based verification code when they sign in.

Use 2FA for all users with dashboard access. This is especially important for administrator, finance, and approval roles.

Enable 2FA

1

Sign in

Sign in to the Finpay Dashboard with your user account.

2

Open your profile settings

Go to Settings → User Profile.

3

Start 2FA setup

Click Activate Google Two-factor Authentication.

4

Pair your authenticator app

Open Google Authenticator on your mobile device.

Scan the QR code shown on the screen.

5

Verify activation

Enter the verification code from Google Authenticator.

Click Send OTP to confirm activation.

After setup is complete, 2FA is active for your account.

What users need

Each user needs:

• An active Finpay dashboard account

• Access to their registered sign-in credentials

• Google Authenticator installed on a mobile device

Recommended security practices

• Require 2FA for all internal dashboard users.

• Review 2FA use during onboarding and offboarding.

• Restrict administrator access to trusted personnel only.

• Combine 2FA with IP Whitelist for stronger dashboard protection.

Troubleshooting

If a user cannot complete setup:

• Confirm the mobile device can open Google Authenticator

• Rescan the QR code and use the latest generated code

• Make sure the verification code is entered before it expires

If the issue continues, ask your internal administrator to review the user account and retry the setup process.