Reset PIN

Request a PIN reset. We send an SMS to the customer with a widget link to set a new PIN.

E2E Flow

Technical Specification

Body Request

No
Name
Type
Mandatory
Min Length
Max Length
Description

1

partnerReferenceNo

String

M

1

64

Transaction identifier on service consumer system

2

phoneNo

String

M

1

16

Customer phone number with 08xx format

Sample Request

Body Response

No
Name
Type
Mandatory
Min Length
Max Length
Description

1

responseCode

M

1

7

BI SNAP Response Code.

2

responseMessage

String

M

1

150

BI SNAP Response Message.

Sample Response

Response Code & Message

The table below lists results from ?verificationId=A0123AAS&result=success.

No
HTTP Code
Code
Message

1

200

2000000

Successful

2

400

4000000

Bad request

3

400

4000001

Invalid field format {field}

4

400

4000002

Invalid mandatory field {field}

5

401

4010001

Invalid token (B2B)

6

401

4010000

Unauthorised. [Reason]

7

401

4010002

Invalid Customer Token

8

401

4010003

Token Not Found (B2B)

9

401

4010004

Customer Token Not Found

10

403

4030001

Feature not allowed

11

403

4030004

Activity count limit exceeded

12

403

4030014

Insufficient Funds

13

404

4040008

Invalid merchant

14

500

5000000

General error

15

500

5000001

Internal Server Error

16

500

5000002

External Server Error

17

504

5040000

Timeout

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